Customer service consulting with the customer´s eyes.
Consulting
In the beginning there is target definition. Customer needs change constantly. So customer service units have to adopt.
Projects
Service automation helps reaching targets and fulfilling customer needs. Everything starts with a good contact channel strategy.
Outsourcing
To find the right business partner for outsourcing is important to your business. Quality has to fit and price too. We can help.
Latest posts
01Mar
Wir Kunde is hiring!
0 CommentsYou do have call center experience? You know what I am talking about when I say “Business analyst” and “Process... Read More →
09Aug
Christiane Ölz-Zivkovic supports Wir Kunde team
0 CommentsNews at Wir Kunde: Christiane Ölz-Zivkovic supports Wir Kunde team Wir Kunde freut sich sehr über die Verstärkung im Team:... Read More →
03Sep
HD Austria customer service is huge
0 CommentsHD Austria & AustriaSat are the 2 brands of M7 group SA in Austria. Customers are offered interesting themeTV channels... Read More →
25Jul
We love to work for Skylink
0 CommentsAs one of the biggest suppliers of satellite TV programs in Czech Republic and Slovakia, Skylink needs fast, endurable and... Read More →
24Jul
New customer Engageit
0 CommentsGamify your life! Wir Kunde supports Engageit with presales and sales activities in order to show the customer service world... Read More →
Some of our customers
