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Customer service consulting with the customer´s eyes.

Consulting

In the beginning there is target definition. Customer needs change constantly. So customer service units have to adopt.

Projects

Service automation helps reaching targets and fulfilling customer needs. Everything starts with a good contact channel strategy.

Outsourcing

To find the right business partner for outsourcing is important to your business. Quality has to fit and price too. We can help.

Latest posts

01Mar

Wir Kunde is hiring!

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You do have call center experience? You know what I am talking about when I say “Business analyst” and “Process... Read More →
09Aug

Christiane Ölz-Zivkovic unterstützt das Wir Kunde Team

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Neu bei Wir Kunde: Christiane Ölz-Zivkovic unterstützt das Wir Kunde Team Wir Kunde freut sich sehr über die Verstärkung im... Read More →
03Sep

HD Austria customer service is huge

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HD Austria & AustriaSat are the 2 brands of M7 group SA in Austria. Customers are offered interesting themeTV channels... Read More →
25Jul

We love to work for Skylink

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As one of the biggest suppliers of satellite TV programs in Czech Republic and Slovakia, Skylink needs fast, endurable and... Read More →
24Jul

New customer Engageit

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Gamify your life! Wir Kunde supports Engageit with presales and sales activities in order to show the customer service world... Read More →

Some of our customers


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