There are many good reasons to use external partners in customer service. Most important reason is usually commercial advantages. Most of the time it is simply cheaper. Furthermore it is… read more →
These are the most frequently asked questions I get as an consultant for customer service organizations. The questions sound easy. But they are difficult, I would say not, to answer.… read more →
HD Austria & AustriaSat are the 2 brands of M7 group SA in Austria. Customers are offered interesting themeTV channels and high quality HD channels of German private TV-channels. They… read more →
As one of the biggest suppliers of satellite TV programs in Czech Republic and Slovakia, Skylink needs fast, endurable and easy to use solutions in their customer service. The new… read more →
Gamify your life! Wir Kunde supports Engageit with presales and sales activities in order to show the customer service world their great new Gamification software tool in DACH region. Engageit… read more →
Wir Kunde in new clothes! Together with our partners Startup-Design & Mauritz design we did a redesign of our corporate design and took the chance to relaunched our homepage. Because… read more →
M7 Group SA manages pay TV providers in different European countries for satellite TV. Wir Kunde SC e.U. supports the Austrian brand AustriaSat building up and improving the organizational &… read more →
Quality is important to us! Therefore decided Wir Kunde to start acting according to new ÖNORM EN 16114 for management consulting services. International norms improve the quality of provided services… read more →